What is outbound logistics?
Outbound logistics, involves the flow of finished products from a company to its customers or end users. These activities are mostly related to distribution channels and customer service. You can employ an in-house team to handle these activities or outsource them to a service logistics company. Working with a 3PL that has its own national fulfillment warehouse network can get you closer to your customers without the need for a big infrastructure investment. An important component of outbound logistics is optimizing shipping and delivery. A system of barcode scanning and inventory tracking allows the business to continually update the customer on the status of the order. The business usually has a variety of shipping options to choose from, including how to deliver the product itself. Businesses must choose the shipping option that is cost efficient, ensures the goods aren't damaged in transit and can deliver within the allotted time frame.